Request a Service Appointment

First Name *

First Name of the buyer as indicated on the contract

Last Name *

Last Name of the buyer as indicated on the contract

Email *

Phone *

Please select all services that apply for this visit, if more than one please be sure to add to the appointment request within the booking widget: *

Service Request (#1)

Final Post-Sale Inspection (#2)

State Inspection (#3)

Select one of more above.

Was this vehicle purchased in the last month? *

Yes, I bought it less than 31 days ago

No, I bought this more than a month ago

How did you purchase your vehicle? *

Loan through a Bank

Loan through Nexcar Finance & Leasing (In-House)

The more information you provide, the sooner we can help you with an appointment.

Did you purchase an extended warranty package? *

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

If you bought a car from us and it needs attention for repair or maintenance, then this is the best way to do it.
Fill out the form, select a time and day, and we'll review your request as soon as possible!

Frequently Asked Questions

How do I know if I'm eligible for a Service Request?

Many situations are different so we encourage you to submit a request if you are still unsure if you qualify but the minimum requirements are:

•If you have purchased a car within the last month (28-31 days)

•If you don't have an extended warranty package (after 1 month)

•If you purchased your vehicle with Nexcar Financing & Leasing, LLC

These are the base eligibility parameters that will likely result in a confirmation for your service request.

What do I do if I have an extended warranty?

At the end of a sales process, we offer extended warranties for most of our vehicles. Each package is different and offers service free of charge based on what is outlined in that package. Terms usually indicate mileage, the nature of your issue, and participating service locations. We do not service vehicles that have an extended warranty due to the fact that it is already covered. There are some exceptions for issues that don't require heavy duty tools so feel free to inquire

What do I do if I didn't purchase an extended warranty and it's been more than 30 days since my purchase?

Unfortunately we cannot guarantee that we can help in this instance which is why we really try to get customers to purchase the add-on extended warranty to the vehicle. You can still try to submit a request for our department to review but you'll most likely get denied since it is beyond the grace period and the vehicle has been sold "as-is"

We do send you an email that recommends the next steps if you are unsure about what to do next.

I purchased my car as an "In-House" deal what do I do?

If the lender on your deal is "Nexcar Finance & Leasing, LLC" then please submit a service request regardless of how long ago you purchased it. We need to review every one of these vehicle service requests so we can document what went wrong and how Nexcar can step in to fix it. Coverage on labor and parts are dependent on many factors so make sure you speak to a service technician to get an idea of what is needed to move forward